Green Marketing Has Consumers Confused
Companies marketing green products and, in particular, promoting their green energy initiatives are using words like “energy conservation” and “green energy,” but what effect has this had on consumers? Do they care? Do they even understand what these terms mean? EcoAlign, a strategic marketing agency focused on energy and the environment, decided to find out. In September, it conducted 1,000 interviews, comparing against a similar survey conducted in September 2007. The sample was balanced to match the U.S. population by age, gender, region and ethnicity. The results? Green Align found that consumers generally have positive associations with the terms “energy efficiency,” “energy conservation” and “clean energy,” but their understanding of what these terms mean has remained the same or decreased since 2007. They also have low or negative understanding about technical terms such as “demand response” (resulting in the recommendation that such terminology not be used in external mar...